Privacy Policy
Last updated: February 2026
1. Introduction
Catherine Stringham Agency ("we," "us," or "our"), operating as a Farmers Insurance agent, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of personal information:
- Full name (first and last)
- Email address
- Phone number (including mobile number)
- Mailing address
- Insurance interest/type requested
- Any additional details you voluntarily provide
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide insurance quotes and policy information
- To communicate with you regarding your inquiry, including via telephone, email, and text message (SMS/MMS)
- To schedule appointments and follow up on requests
- To improve our website and customer experience
- To comply with legal and regulatory requirements
4. Text Message (SMS/MMS) Communications
If you opt in to receive text messages from us, the following terms apply:
- Consent: By checking the SMS consent checkbox on our form, you expressly consent to receive automated text messages from Catherine Stringham Agency / Farmers Insurance at the phone number you provided.
- Message Content: Messages may include insurance quotes, policy updates, appointment reminders, and promotional offers related to insurance products.
- Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
- Costs: Message and data rates may apply. Check with your mobile carrier for details.
- Opt-Out: You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message.
- Help: Reply HELP for assistance, or contact us at (480) 776-5130.
- Consent Not Required: Your consent to receive text messages is not a condition of purchasing any insurance product or service.
- No Sharing: We do not sell, rent, or share your phone number or opt-in data with third parties for their marketing purposes. Your information is shared only with service providers who assist us in delivering messages, and only to the extent necessary to provide this service.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Farmers Insurance and affiliated companies to process your insurance inquiry
- Service providers who assist with website hosting, data processing, and communications
- Legal authorities when required by law or to protect our rights
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us at (480) 776-5130 or visit our office at 1425 S Higley Rd, Gilbert, AZ 85296.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Catherine Stringham Agency
1425 S Higley Rd, Gilbert, AZ 85296
Phone: (480) 776-5130